Click Fraud
  • Call Us Today On 01494 355 304

Window Cleaning

Are you looking for a highly professional, regular and reliable window cleaning service for your home?

Here at Cleaned With Care we specialise in all aspects of exterior cleaning, domestic window cleaning is just one of our many specialities!

Peter, our founder started out as a local window cleaner and over the years we have learnt exactly what our clients love about our service and created the ultimate local window cleaning service!

We operate a window cleaning service with simple, fair pricing

Once you are on board as one of our hundreds of happy window cleaning clients you will receive:

  • Text Reminders the night before we clean your windows
  • Automated payments via Gocardless
  • A notice that we carried out your window clean left through your letterbox after each clean, is also left so that you know we have been to clean your windows.

All of our window cleaning staff are always:

  • DBS Checked for your security
  • Fully Uniformed so you know who they are
  • Fully trained in all aspects of window cleaning – ensuring you receive the very best clean, every time… Guaranteed!

Each and every window clean carried out by our friendly team at Cleaned With Care Ltd includes the cleaning of all glass, frames, sills and doors of your property using our carbon fibre water fed poles in conjunction with purified water.. leaving your windows sparkling after every clean!

Call us today on 01494 355304 for a free quotation and to get the very best window cleaning service in the local area!

Currently our regular and reliable window cleaning service is avaliable to clients located in and around:

Amersham, Aston Clinton, Beaconsfield, Burnham, Farnham Common, Gerrards CrossGreat MissendenHigh WycombeMarlowPrinces RisboroughStokenchurch, Stoke Mandeville, Stoke Poges, The Chalfonts, Weston Turville & Wendover

Residential Window Cleaning FAQ’s

What are your window cleaning prices?

Our prices may be a little higher than the average window cleaner but with us we guarantee the highest level of professionalism and a regular service which is second to none. Our prices start from £16 for a regular service and start from just £40 for a one off clean.

  • Internal window cleaning is charged at 2 x price of 4 weekly clean for your property type
  • Houses/Flats smaller than 3 bed semi please use 3 bed semi prices as these are our minimum charges
  • Larger than average properties may be subject to an additional charge

Do you offer a one off window clean?

We offer one off window cleans and will always try our best to accommodate your requirements in terms of when you would like your windows cleaned.

What options are avaliable for your regular window cleaning service?

In order to provide all of our residential clients with the most reliable, regular service we stick to offering only a 4 or 8 weekly service.

How do you clean my windows?

As health and safety is a key priority to us all window cleans are carried our from ground level using our water fed poles which are able to comfortably clean windows on the third story of a house from the safety of the ground. We are unable to access any flat roofs or garage roofs to clean out of reach windows – this is to keep our team safe and to ensure there are no accidents on your property!

Why my glass is still wet after you have cleaned my windows?

We use pure water and water fed poles with soft brushes to clean your windows and frames. Pure water and agitation remove the dirt from your windows and window frames before a pure water rinse is given. Your windows are then left to dry naturally for a streak and blemish free finish. If you are unhappy in any way after your windows have dried then call us and we will return to re-clean them 100% free of charge!

Can you clean the inside of my windows?

Our window cleaners in your area are all trained to clean windows to the highest standard, inside and out. We are able to clean the inside of your windows using pure water, the prices for internal cleaning are double the price of the external clean. i.e if your external window clean is £30, then your internals would be charged at £60 – bringing the total bill to £90 for an in and out clean.

I have a window clean booked but no one has come to clean my windows?

We require the Gocardless Direct Debit mandate to be completed at least two days before we clean your windows. You will find the Gocardless registration form on this page.

We no longer accept cash, cheques or bank transfers for regular or one off window cleaning.

I am going on holiday, having works done or simply wish to reschedule my window cleaning, Can I do so?

In order to keep our pricing as competitive as possible for the excellent service that we strive to provide we need to keep to a “round” which means our days for our window cleaners are made up in very compact areas. This means that we are unable to “reschedule” cleans but you are able to miss one clean per calendar year under and maintain our regular pricing and we will see you in either 4 or 8 weeks time depending on your clean frequency.

Our automated no-reply texts are sent out at 7pm the night before all scheduled window cleans, unfortunately we are unable to accept cancellations for the next day in response to these messages. If you are going to need to miss a clean please let our office know at least 2 days prior to your next window clean.

If access to the back of your property is not avaliable our team will clean the front of your home and any side windows they can reach and adjust your charge accordingly.

Do you come on the same time / day of the week?

Your window cleaning can fall on any day of the week between our working hours of 7am til 6pm (daylight permitting)

Will the same window cleaner come to my house each time?

Unfortunately we are unable to guarantee that the same window cleaner will come to your house each time due to sickness, holidays and paternity leave etc. We pride ourselves on the regular and reliable service that we provide.

Rest assured that each and every window clean will always be carried out to the highest standard with upmost care for your property.

Did you clean my skylights / Velux windows?

We always include cleaning velux windows / skylights as long as our window cleaners are able to clean them from the ground. Due to the angle of such windows in roofs we are unable to guarantee a perfect finish on these windows. The water fed pole cleaning method is suited to windows which are vertical to enable to cleaner to apply pressure and agitate dirt using the brush – it is simply not alway possible to apply the required pressure when cleaning skylights.

Cleaning skylights properly entails flipping the pane over and cleaning it from inside your property – ask us for a bespoke quote.

Why has my window clean been carried out early or late?

We are very proud of our reliability however there are occasions where we may be earlier or later than planned due to staff sickness and holidays. Twice per year we carry out round optimisation where our schedules are optimised to ensure the least travelling on each day for our cleaners – this ensures we are being environmentally friendly and allows us to keep our prices very competitive. The round optimisation may make your clean earlier or later than scheduled.

I have a locked garden gate, how will you get access to my back garden?

Our cleaners never climb over locked gates so we send out an automated reminder text at 7pm the night before every window clean. This is sent to remind you to leave any access unlocked for us for the next day. If your gate is locked on our arrival we will clean the accessible windows and only charge you for the cleaned windows.

If we constantly arrive to find your gate locked we may remove you from our round as we leave room in the day for your complete window clean and turn down / delay other work because your window clean is booked in.

How do I pay you for my window cleaning?

We only accept payment via Gocardless for our window cleaning services and are therefore unable to accept cash, cheque or BACS. Gocardless takes less than 30 seconds for you to setup and then you never have to find time to pay us again!

Do you clean the frames and sills too?

Yes, frames and sills are cleaned on every clean. We clean the complete window unit including frames, sills and glass.

Do you clean windows above conservatories or extensions?

Yes, normally we are able to clean these if we are able to see them from the ground and they are within reach of our poles. If we are unable to reach the window from the ground using our poles then we would be unable to clean the window. We are also unable to guarantee the quality of clean on windows where access is restricted because of extensions / conservatories etc

Do you clean in the wind and rain?

Yes we do. In order to keep a regular and reliable service we have to clean in all weathers (other than ice/snow)

Im not satisfied with my window clean, you’ve have missed a window. Do you offer a guarantee?

Yes we do, all of our services come with a 100% satisfaction guarantee. If you are not happy with your window clean simply notify us within 48 hours and we will return and re-clean free of charge.

Do you have liability insurance?

As a company having the correct insurance is important to us, our current policy can be found via our Health & Safety page. We have a minimum of £2 million of public liability insurance.

Do you clean internal windows?

Yes, we do. The charge for internal window cleaning is 2 x the 4 weekly external cleaning charge for your property.

We do require that all window ledges are clear of ornaments, photos, vases etc before our arrival.

What should I expect after you have cleaned my windows for the first time?

We aim to impress! Your glass, widow frames, slips and doors should be gleaming once again.

If your previous window cleaner cleaned your windows using soapy water (the traditional way) or if your windows have not been cleaned for a long time then you may have some watermarks after your windows have dried. This is normal and after your second clean it should not happen any more.

You cleaned my windows but not my conservatory roof?

Our window cleaning prices are for the vertical windows in your house which are accessible using water fed pole from the ground. Conservatory roofs require a specialist cleaning process and suitable access equipment.

We do offer complete conservatory valets starting from £150 plus vat (exterior only) or £250 plus vat (inside and out)

Is there a contract for your window cleaning service?

No, we don’t believe in contracts to retain clients. We work to retain your custom by delivering a high quality, friendly, reliable, all year round window cleaning service.

How do I cancel your window cleaning services?

If you wish to cancel our window cleaning services at your home then simply contact us via telephone or email. Please be sure include your full address and reason for cancellation.

Why is 8 weekly more expensive than 4 weekly cleaning?

The majority of our customers are 8 weekly, although each clean is slightly more expensive than 4 weekly it does work out much cheaper over the year. The 8 weekly clean is slightly more expensive to cover the additional time required to carry out the cleaning.

What happens if I reply to the 7pm text?

At 7pm the night before your window cleaning is due you will receive an automated text / call to notify you that we are coming the next day to clean your windows.

To provide a regular, reliable & cost effective service to all of our customers we are unable to accept cancellations in reply to this text message.

If you are away on holiday or simply unable to leave the gate open then we will clean the front of your house and charge accordingly.

Our offices close at 5pm.

Why have you not cleaned my front/back door?

We do not clean wooden doors using water fed poles, these are simply wiped down using microfibre cloths. This is to help prevent any chance of water ingress.

All UPVC doors should be cleaned by our cleaning teams.

The only access to my back garden is through my house, can you still clean my windows?

We are unable to take hoses through houses for a number of reasons including potential damage to your property. If the only access to your back garden is through your house then we would only be able to provide you with a front only service. The front only service is charged at half the normal rate for your property type.

You have damaged my windows.

Please refer to our Terms & Conditions of service.

Do you offer builders cleans?

Unfortunately we do not offer builders window cleans on residential properties.

Do You provide one off window cleans?

We do, the price is 2x the normal price for the type of property.

How do I make a complaint about your services?

We welcome all feedback from our clients, good and bad. Our team are only human and mistakes do happen unfortunately, we only know about these mistakes when you inform us. Our promise to you is to rectify any problem swiftly.

Call us on 01494 355304 and we will be more than happy to help.